Edit: I had a horrible customer service experience with the sister shop of this USP care center and left a review. The manager of THIS shop personally reached out to me and went the extra mile to make sure I received good customer service on the online store. I cant say anything good about the online store BUT the guy who runs this shop is old school and cares about not only the image of this brand but also the satisfaction of the customers who deal with this brand. Cant ask for anything more from a manager, I think you’ll be in safe hands at this shop. They’ll make a bad experience RIGHT ????
Chris, Thank you for taking the time to share your experience with us about our sister company USP. One of our customer service managers called you this morning regarding this direct issue with resolution, please give him a call back at earliest convenience. Unfortunately, you have placed this review on our local repair shop. Negative reviews such as this do no justice to provide accurate representation of our service provided here at our shop. As a local small business, reviews are our lifeline. If you have any further questions, please email me at firstname.lastname@example.org