This is the worst Euro car company to work with. The customer service is terrible, they’ll sell you parts they claim fit (that dont) and when you want a return they make you pay shipping and restocking fees for false advertisement. I’ve never had a company be so petty and literally not care one bit about customer satisfaction. Go to ECS Tuning or Urotuning. AVOID USP AT ALL COSTS.
Chris, Thank you for taking the time to share your experience with us about our sister company USP. One of our customer service managers called you this morning regarding this direct issue with resolution, please give him a call back at earliest convenience. Unfortunately, you have placed this review on our local repair shop. Negative reviews such as this do no justice to provide accurate representation of our service provided here at our shop. As a local small business, reviews are our lifeline. If you have any further questions, please email me at firstname.lastname@example.org