The staff were friendly and very helpful. They gave me an honest break down of the price for parts, tax and labor. We ran into two hiccups during my 4 hour’s at usp. I was having a downpipe, cts Intake and apr ecu tune done. When the two hiccups arose I was immediately notified and asked what I wanted to do after given several options. I felt very in very hands the whole time and couldn’t be happier. I’d Thank to thank Phil from Web for answering my questions before I came in and Tyler for being guide and entertaining me during my waiting period.