I was recommended to USP from Jeff Jerman at Florida Performance Cars. I drive an Audi A3 quattro which is the first car I have modified so I had a lot of questions about modifications etc. (I wanted to start with brakes/lowering springs) Tyler and Jon were very patient with answering all my questions, accommodating my requests and recommending what was best for my situation. There is a lot of false information out there when it comes to tuning. I originally interviewed Hyrda Motorworks which is closer to where I live but I was very skeptical about their ignorant claims and the information they were telling me. When I called USP it was like night and day which I why I ultimately choose them to upgrade my suspension and brakes. Tyler and Jon treat you as a friend, rather than just another customer. USP is probably the most reputable Volkswagen/Audi shop in the southeast and I can now understand why! I’m incredibly pleased with the customer service as well as the quality upgrades that were installed on my car. Plus the shop is totally bad ass! I look forward to having the car APR tuned in the near future. Thanks USP!